The Ordering Process

With over 20 years experience in the screen-printng business, we've put together what we think is the most straightforward yet powerful system for quoting, designing, and ordering custom-printed, earth-friendly apparel on the web.

We break down the process below...

Step 1. Getting a Quote

To get a quote on Ecoprintworks.com simply browse and select a garment you'd like to print on. Once on a product page, select the color of the garment, the number of colors and locations of the print, and finally your quantities and sizes. If you don't yet know the details of your design, we will cover it in Step 2. Design. If you have any questions, dont hesitate to contact us. The pricing you'll receive is ALL INCLUSIVE. That means there are no extra charges for things like tax or shipping. What you see is what you get.

Some thoughts on pricing:

• Quantity matters. The larger your order, the cheaper it is per garment.
• Colors add to the cost. If you would like to cut costs, you might consider a less color detailed print.
• White tees generally cost less than coloured counterparts. Again, if you are looking to cut down on cost, whites may be the way to go.

Step 2. Designing Your Apparel

Some customers know exactly how they want their print. Their art is designed, finished, and ready to go. We love that. For the others that have a blank slate, we're here to help. Whether you have your art ready to go or are looking for inspiration, you will be paired with one of our designers to make sure everything comes out beautifully. Our designers can help with alignment, sizing, coloration - or any other general help your art might need. They can even create a custom design from scratch. ALL FOR FREE.

Some thoughts about artwork:

• If you have artwork ready to go:
• You can simply upload the files during the order process.
• At any time you can attach art to an order by logging in to your account and clicking on MY ORDERS
• You can send it over by way of email to your customer service representative.
• File types:
• We can handle most any format you may have art in. Generally, the easiest route is for you to send over what you have so that we can take a look.
• If you do have art in an editable eps or Illustrator file, our designers will have a special place for you in their heart.

Step 3. Placing Your Order

Again, we have designed Ecoprintworks to be the web's easiest, most straightforward way to order custom shirts and apparel using eco-friendly garments and water based printing.

To order, just browse through the products to see what garment fits your needs and budget. Once there, choose your quantities and print details to get a price, then click ADD TO CART for checkout.

If you have any questions, don't hesitate to get a hold of us. We're happy to walk you through the process, as well as answer any garment questions you may have. We can also take the order directly over the phone.

• Phone: 866.650.RACE
• Email: support [at] ecoprintworks.com
• Contact Form

Step 4. Payment

Payment is handled in one of two ways. Some customers like make the full payment upon ordering. Others prefer to put half down at the time of ordering, with the final payment due upon shipment. Credit cards may be processed through the website or over the phone.

**In the event that a final cost has yet to be determined and you would like to get started on the design process, you may place an ART DEPOSIT of $100 that will be credited toward your final payment.

Step 5. Proof Approval

The final step in completing your order is to give written APPROVAL ON FINAL ART PROOF. These steps are part of our quality control process, designed to keep mistakes and errors to an absolute minimum - and help us continue to serve race directors with the great service we are known for. Below are some keys to the approval process:

Please double check your Art Proof for the following items: Spelling Grammar Imprint Size Imprint Location Colors Garment Style and Color

Step 6. Delivery